In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. Please don’t hesitate to contact us if you have any questions!

 

What You Need to Know

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Last Updated December 18, 2023

Please carefully review our Shipping & Delivery Policy when purchasing our products.  This policy will apply to any order you place with us. 

 

• All orders are processed within 2-3 business days of receipt.  Orders are not processed or shipped from Friday, 12pm CST through Sunday, or holidays.  

• Shipping charges for your order will be calculated and displayed at checkout.    

• All shipping will be done using USPS.  I will use their rates and fees on all orders.  If the USPS ships to you, then Tuck Bell Design does too.

• You will receive a Shipment Confirmation email with your tracking number once your order has shipped.  

• Overnight delivery in only available for orders with delivery addresses within the continental United States.

• Tuck Bell Design is not responsible for any customs and taxes applied to your order.  All fees imposed during or after shipping are the customer's responsibility (including tariffs, taxes, and other costs).

• We make every attempt to validate the shipping address provided at checkout to ensure it is recognized as a valid address by the USPS.  If we cannot validate the address, we will try to contact the customer to provide an updated address.  If we cannot update the address, the order will be canceled and refunded.  Tuck Bell Design will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package. 

• Tuck Bell Design is not liable for any products damaged or lost during shipping.  If you received your order damaged, please file a claim with USPS.  Save all packaging and damaged goods before filing a claim. 

 

OUR RETURN POLICY

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Thank you for shopping with Tuck Bell Design.  All sales are final. 

But, please contact me if you have problems with your order.

 

 

PRIVACY AT TUCK BELL DESIGN

All about Information Security

This Privacy Policy uses and protects any information you provide.  Tuck Bell Design is committed to ensuring your privacy is protected.  You can be assured the information you provide will only be used in accordance with this privacy statement.  We will use your name and address to ship your items.  We will use your email to notify you of your order status and periodically send you updates when new items have been added to the store. We will not sell, distribute or lease your personal information to third parties unless we are required by law.